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Code Number:

Operator:
Access: read-only full
Application editable: yes no
Application status:
Ticket request status:
Expires in:

You already have an application!

You cannot apply in this lottery because you already have an application in another lottery: . You must cancel first your application in the other lottery if you want to proceed.

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Welcome {{user.ticketHolder.firstname}} {{user.ticketHolder.lastname}}!
You can now submit your ticket application.
Welcome back {{user.ticketHolder.firstname}} {{user.ticketHolder.lastname}}!
Below you can find your submitted ticket application, please note that you are able to amend or cancel your ticket application until the end of the Visa Presale Random Selection Draw Sales Phase. Your application can no longer be changed.
My Cart
{{user.application.numberTicketRequests() }}
View Sessions

You are too young to participate to this lottery. You should go back to the Ticket Portal homepage.
This application has been recovered from your browser cache but has not been saved yet. Revert changes
You must be residing in {{accessCountries}} to apply for tickets of this lottery.
=You must be a national of {{accessCountries}} to apply for tickets of this lottery.
You cannot apply for tickets in this lottery because the access is restricted to nationals of {{accessCountries}} and your account shows a different country of nationality.
You must be a national or a resident of {{accessCountries}} to apply for tickets of this lottery.

You can edit your details below if you need to correct your personal details.

Step {{getStepCount('access').step}} of {{getStepCount('access').total}} Your Access Code Your Access Code

To access this lottery, you must input a valid, single-use access code. Please contact your football association if you have not received an access code.

This access code is not valid. This access code is already used.

Your access code is {{user.application.accessCode}}.


After entering your access code, you will be able to add tickets to your application.
Your application

{{getEventName(key.eventCode)}}

The ticket(s) have been added to your ticket application!

Ticket application summary

FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.name}}
{{ticketRequest._seatCategory.seatCategory.name}} *
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.performances[0].performanceCode}} - {{ticketRequest._product.performances[0].eventName}}
{{name.quantity}}x {{ticketRequest._product.audienceSubCategories[name.audSubCategoryId].name}}
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
Total: {{formatAmount(user.application.getPrice(user.address.countryCode))}} {{currency}}
* Tickets were successful in a different category than applied for
No money was taken from your credit card. You have nothing to pay.

What would you like to do next?

Sorry, you can only apply for at most {{maxTicketsPerMatch}} tickets in total per match.
Sorry, you can only apply for at most {{maxPerformancesPerApplication}} performances per application.
Sorry, you can only apply for at most {{maxTicketsPerApplication}} tickets in total per application.

Important information:

After the selection of accessibility tickets, you will be asked to provide your proof of eligibility (one proof of eligibility per person). Please be ready to upload ALL copies of the relevant documents.

No accessibility ticket application will be accepted without a valid proof of eligibility. These tickets are limited in number due to stadia configuration, please be courteous to other fans, and only apply for these tickets if you truly require them.

If you have any further questions, please check our FAQs section.

Remove Tickets?

Are you sure you want to remove these tickets ?

Please Note: After removing this match from your request you need to save your application.

You removed all your ticket requests

Do you want to cancel your whole application now?

Step {{getStepCount('selection').step}} of {{getStepCount('selection').total}} CHOOSE YOUR TICKET(S)
After entering your access code, you will be able to add tickets to your application.
Your application

Sorry, you can only apply for at most {{maxTicketsPerMatch}} tickets in total per match.
Sorry, you can only apply for at most {{maxTicketsPerApplication}} tickets in total per application.

Ticket application summary

FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.name}}
{{ticketRequest._seatCategory.seatCategory.name}} *
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.performances[0].performanceCode}} - {{ticketRequest._product.performances[0].eventName}}
{{name.quantity}}x {{ticketRequest._product.audienceSubCategories[name.audSubCategoryId].name}}
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
Total: {{formatAmount(user.application.getPrice(user.address.countryCode))}} {{currency}}
* Tickets were successful in a different category than applied for
No money was taken from your credit card. You have nothing to pay.
Sorry, you can only apply for at most {{maxTicketsPerMatch}} tickets in total per match.
Sorry, you can only apply for at most {{maxTicketsPerApplication}} tickets in total per application.
CONTINUE

Upload of proof failed

The upload of accessible proof failed. Make sure that your proof size is bigger than {{documentMinSize}} KB and smaller than {{documentMaxSize}} MB.

Upload of proof failed

Unfortunately an error occurred while uploading the disability proof document. Please try to submit your application again, or contact support for assistance.

Step {{getStepCount('accessible').step}} of {{getStepCount('accessible').total}} UPLOAD PROOF OF ELIGIBILITY
After the selection of accessibility tickets, you will be asked to provide your proof of eligibility (one proof of eligibility per person). Please be ready to upload ALL copies of the relevant documents.
Disability proofs

You must upload a proof of eligibility for the guest(s) below.
{{uploaderTypeError.name}}: Type {{uploaderTypeError.type}} is not a valid file type for your proof.
{{uploaderSizeError.name}}: Proof size cannot exceed {{documentMaxSize}} MB.
{{uploaderSizeError.name}}: Proof size is too small (must be at least {{documentMinSize}} KB).

Personal details changed

Your personal details will be saved with your ticket application which has not been submitted yet.

We need to verify your phone number. Please enter the SMS code that was sent to your phone number.
Entered code does not match, please check!

Step {{getStepCount('customer').step}} of {{getStepCount('customer').total}} YOUR DETAILS
After choosing your tickets, you will be able to review your personal and contact details.
Your Details

Your personal details will be saved with your ticket application which has not been submitted yet.

You cannot have the same name as one of your guest.

Limited access

You must be residing in {{accessCountries}} to apply for tickets of this lottery. You must be a national of {{accessCountries}} to apply for tickets of this lottery. You must be a national or a resident of {{accessCountries}} to apply for tickets of this lottery.
You need to accept the data processing rules.
You need to fill in all the required fields.
The membership number is not valid or has already been used.

Please complete the information below in order to create your account. Fields marked with the symbol are mandatory.

Your address

Your email will be used to login and validate your account.

You need to specify an email address. Please verify your email address. This email address is already used.
{{user.email}}

Your personal details

Mr Ms Miss Mr and Mrs Dr Ladies Gentlemen
You need to specify a title.
{{user.ticketHolder.firstname}}
You need to specify a first name. The maximum number of characters allowed is 38. Please use only latin characters.
{{user.ticketHolder.firstname}}
{{user.ticketHolder.lastname}}
You need to specify a last name. The maximum number of characters allowed is 38. Please use only latin characters.
{{user.ticketHolder.lastname}}

You must be at least 18 years old to apply for tickets.

{{formatDateOfBirth()}}
You need to specify a date of birth. You need to choose a valid date of birth. You must be at least 18 years old to apply for tickets.
{{formatDateOfBirth()}}

You must be a national or a resident of {{accessCountries}} to apply for tickets of this lottery.

{{formatCountry(user.ticketHolder.nationalityCountryCode)}}
You need to specify a nationality.
{{formatCountry(user.ticketHolder.nationalityCountryCode)}}
{{user.ticketHolder.passport}}
You need to specify a Passport/ID number. The maximum number of characters allowed is 38. Please enter a valid Passport/ID number.
{{user.ticketHolder.passport}}
{{user.ticketHolder.passport}}
You need to specify your PESEL. Please specify a valid PESEL.
{{user.ticketHolder.passport}}
{{formatLanguage(user.preferredLanguageCode)}}
{{formatLanguage(user.preferredLanguageCode)}}
{{user.externalContactNumber}} Synchronizing
{{user.externalContactNumber}}
Synchronizing

Your address

{{user.address.line1}}
You need to specify an address. The maximum number of characters allowed is 36. Please use only latin characters.
{{user.address.line1}}
{{user.address.line2}}
The maximum number of characters allowed is 36. Please use only latin characters.
{{user.address.line2}}
{{user.address.line3}}
The maximum number of characters allowed is 36. Please use only latin characters.
{{user.address.line3}}
{{user.address.zipCode}}
You need to specify a postcode. Please enter a valid postcode.
{{user.address.zipCode}}
{{user.address.city}}
You need to specify a city. The maximum number of characters allowed is 38. Please use only latin characters.
{{user.address.city}}
{{user.address.zipCode}}
You need to specify a locality.
{{formatLocality(user.address.countryCode, user.address.locality)}}

Tickets cannot be delivered to this country. You need to choose another country.

You must be a national or a resident of {{accessCountries}} to apply for tickets of this lottery.

{{formatCountry(user.address.countryCode)}}
You need to choose a country.
{{formatCountry(user.address.countryCode)}}
{{formatPhoneNumber(user.mobilePhoneNumber)}}
You need to specify a mobile phone number. You need to choose a phone prefix. Mobile phone numbers should be 1 to 20 digits. The mobile phone number provided is not valid.
{{formatPhoneNumber(user.mobilePhoneNumber)}}
{{formatPhoneNumber(user.alternativePhoneNumber)}}
An alternative phone number is required. You need to choose a phone prefix. Mobile phone numbers should be 1 to 20 digits. The mobile phone number provided is not valid.
{{formatPhoneNumber(user.alternativePhoneNumber)}}

Your privacy

FIFA and the local organization committee, as well as relevant subsidiaries and services providers, will use your personal information for the purposes of customer services and event administration, the provision of event-related information, and to fulfill any contract that we may enter into with you. In accordance with applicable laws and regulations, the data will be used by the competent official bodies for the fulfilment of all safety and security requirements related to major sporting events.

FIFA and carefully selected third parties would like to contact you with relevant offers.

I agree to be contacted by FIFA by email with information about future FIFA events and FIFA’s similar products, services or events.

I agree to be contacted by FIFA by SMS with information about future FIFA events and FIFA’s similar products, services or events.

I agree to receive marketing offers by carefully selected third parties (such as FIFA’s commercial partners).

I do not agree to be contacted by FIFA or any third party.

I agree to be contacted by FIFA by email with information about future FIFA events and FIFA’s similar products, services or events.

I agree to be contacted by FIFA by SMS with information about future FIFA events and FIFA’s similar products, services or events.

I agree to receive marketing offers by carefully selected third parties (such as FIFA’s commercial partners).

I do not agree to be contacted by FIFA or any third party.

Step {{getStepCount('shipment').step}} of {{getStepCount('shipment').total}} Delivery modes Choose your delivery mode
Choose your preferred delivery modes, once you finalize your tickets selection
Your delivery mode

Delivery mode Delivery fee
{{shipmentMode.name}} ({{shipmentMode.description}}) {{formatAmount(shipmentMode.shippingFeeAmount)}} {{currency}}

{{user.application._shipmentMode.name}} ({{user.application._shipmentMode.description}})
{{formatAmount(user.application._shipmentMode.shippingFeeAmount)}} {{currency}}

Please select a delivery mode Please select a country for your address

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Payment Submission Error

The credit card information is invalid, please re-input it.

Payment Submission Error

The time allowed for the submit registration process has been exceeded. Please, reload the page to continue.

Delete my ticket application

Are you sure you want to delete your ticket application? This means that your ticket application will not take part in any potential random selection draw, and therefore, you will not have the opportunity to be allocated tickets.

Revert All Changes

Any changes you made to your application will be reversed.

Step {{getStepCount('payment').step}} of {{getStepCount('payment').total}} Payment and Complete Application COMPLETE YOUR TICKET APPLICATION Accept conditions
Complete your application by providing your payment details. Final step before submission Once you have checked your customer data, you will confirm your new application.
Payment Information

You need to select whether you accept or not an alternative ticket category.

INCREASE YOUR CHANCES

You can increase your chances of having ticket(s) allocated by accepting an alternative ticket category. Please note that your ticket(s) will be upgraded or downgraded only by one ticket category of your original chosen ticket category.

You have accepted tickets in another ticket category.

You did not accept tickets in another ticket category.

Payment information: The Random Selection Draw is a Visa presale period, and therefore, only Visa cardholders will be able to process the payment of any successful tickets. Payment details Important information

You will now be asked to provide your payment details. No cards will be charged until the lottery selection process has taken place.

We will store your payment details securely and only charge you if you are succesful in the lottery. The lottery will take place following the closing of the Ticket Portal, please ensure you have sufficient funds available, otherwise your ticket application will be rejected.

The Random Selection Draw is a Visa presale period, and therefore, only Visa cardholders will be able to process the payment of any successful tickets. No payment information is needed at this stage. Once the random selection draw has taken place and only if you are successful or partially successful, we will contact you via email with further information about the steps to take in order to pay for your successful tickets.

Your application amount: {{formatAmount(user.application.getPrice(user.address.countryCode))}} {{currency}}


In your local currency:
You have accepted ticket(s) in other ticket categories. The total price may increase/decrease if you are upgraded/downgraded to a higher/lower ticket category..

No money was taken from your credit card. You have nothing to pay.

Application unsuccessful

You have nothing to pay.
Show details
Hide details
FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.name}}
{{ticketRequest._seatCategory.seatCategory.name}} *
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
FIFA Club World Cup Qatar 2020™
{{ticketRequest._product.performances[0].performanceCode}} - {{ticketRequest._product.performances[0].eventName}}
{{name.quantity}}x {{ticketRequest._product.audienceSubCategories[name.audSubCategoryId].name}}
{{formatAmount(ticketRequest.getPrice())}} {{currency}}
request unsuccessful
{{formatAmount(user.application.getFees(user.address.countryCode))}} {{currency}}
Total: {{formatAmount(user.application.getPrice(user.address.countryCode))}} {{currency}}
* Tickets were successful in a different category than applied for
No money was taken from your credit card. You have nothing to pay.

You have receive by email the details on how to pay for your tickets.

You have until {{formatDateTime(user.application._paymentDueDate)}} to pay for your tickets. Click on the Pay My Tickets button and choose how you wish to pay. If you do not pay in full by {{formatDateTime(user.application._paymentDueDate)}}, tickets will be released from your account and made available to other fans.

Pay my tickets

You have submitted your application using the below card details.

  • Card holder: {{user.application.cardInfo.cardHolder}}
  • Card type: {{formatCreditCard(user.application.cardInfo.type)}}
  • Card number: {{user.application.cardInfo.maskedNumber}}
  • Card expiry: {{formatMonth(user.application.cardInfo.expiryMonth)}}/{{user.application.cardInfo.expiryYear}}

If you wish to change your credit card details, you need to cancel your application and create a new one.

You have submitted your application with below bank transfer details for refund.

  • Account holder {{user.application.refundBankAccount.accountHolder}}
  • Bank account number (IBAN) {{user.application.refundBankAccount.iban}}{{user.application.refundBankAccount.maskedIban}}
  • Bank Identifier Code (BIC) {{user.application.refundBankAccount.bic}}
  • Bank name {{user.application.refundBankAccount.bankName}}
  • Bank address {{user.application.refundBankAccount.bankAddress}}
  • Bank country {{formatCountry(user.application.refundBankAccount.bankCountryCode)}}

If you wish to change your bank transfer details, you need to cancel your application and create a new one.

Your payment details have not been submitted because of errors in inputs.
Please verify the values you entered in the fields in red before submitting again.
You need to accept the Terms and Conditions.
Your application could not be saved. Please check your credit card details.
Your application could not be saved. Please check the credit card holder name.
Your application could not be saved. Please check the credit card number.
Your application could not be saved. Please check the credit card expiration date.
Your credit card information was already saved. Please click here to refresh your application.
The card holder name must be at least {{cardholderError.minLength}} chars long.
The card holder name must be at most {{cardholderError.maxLength}} chars long.
{{cardholderError.disallowedChar}} is not an allowed character for the card holder name.

If you win tickets, you will receive by email the all payment details to pay for your tickets.

Bank transfer refund

If you choose to pay with bank transfer, we will need your bank details in case we need to refund you some tickets.

Your IBAN format is wrong. Be sure you did not include any whitespace character.

Your BIC format is wrong.

You need to specify an account holder. The maximum number of characters allowed is 38. Please use only latin characters.
You need to specify your IBAN. The maximum number of characters allowed is 38. Your IBAN format is wrong.
You need to specify your BIC. The maximum number of characters allowed is 38. Your BIC format is wrong.
You need to specify your bank name. The maximum number of characters allowed is 38. Please use only latin characters.
You need to specify your bank address. The maximum number of characters allowed is 150. Please use only latin characters.
You need to specify your bank country.
You need to complete your ticket selection before submitting your application.
Your application does not contain any ticket request.
You need to upload your proof of eligibility before submitting your ticket application for accessibility tickets.
You chose to edit your personal details but did not confirm the changes yet.
Ticket Application Number: #401{{user.userNumber}}
Customer contact number: {{user.externalContactNumber}} Synchronizing

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Code Number: